ag666 Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how ag666 ("we", "us", "our", "the Platform") collects, processes, stores and protects personal information provided by or relating to users ("you", "the Member", "the Player") who access or use the ag666 website, mobile site and associated services (collectively, "the Services"). This Policy forms part of the ag666 Terms and Conditions and should be read alongside them. By creating an account and using the Services, you acknowledge that you have read and understood this Policy.

ag666 recognises the importance of privacy to its members, particularly in the context of online gaming and financial transactions. We handle all personal data with care, in accordance with this Policy and applicable data protection principles. We do not sell, rent or trade your personal information to third parties for marketing purposes. Our commitment is to use the data we collect only for the legitimate operational and legal purposes described in this Policy.

ag666 collects personal information in several ways: directly from you when you register or use the Services, automatically through your use of the platform, and from third-party payment processors who facilitate transactions on your behalf. The categories below describe what we collect and why.

Registration and Identity Information

When you create an ag666 account, we collect your full name, date of birth, residential address, Bangladeshi mobile number, and the login credentials you create. Where KYC verification is required before a withdrawal, we may also collect a copy of a government-issued ID, proof of address, and confirmation of your payment method ownership. This information is required for us to verify your identity, comply with our age-verification obligations (21+), and process your transactions securely.

Transaction and Financial Information

For every deposit and withdrawal you make through ag666, we record the transaction amount, currency (BDT), payment method used (such as bKash, Nagad, Rocket, Upay, or bank transfer), transaction reference numbers, and timestamps. We do not store full payment account credentials (such as bKash PINs or bank passwords) — these are processed securely by the relevant payment provider and are not visible to ag666.

Technical and Usage Information

When you access ag666, our servers automatically collect certain technical information including your IP address, device type and operating system, mobile network operator (such as Grameenphone, Robi, Banglalink or Teletalk), browser type and version, the pages or game sessions you access, session duration, and clickstream data. This data is used to operate, secure and improve the platform, and to detect unusual activity that may indicate fraud or unauthorised account access.

ag666 uses the personal information we collect for the following purposes. We will not use your data for any purpose not listed here without first informing you and, where required, obtaining your consent.

• To create and manage your ag666 account, verify your identity and age, and process your login credentials securely.
• To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay and bank transfers, and to maintain accurate transaction records.
• To detect, investigate and prevent fraudulent activity, money laundering, account abuse and other security threats.
• To comply with applicable legal and regulatory obligations, including KYC requirements, record-keeping obligations and cooperation with lawful authority requests.
• To provide customer support and respond to account queries, disputes or complaints submitted through the official ag666 contact details.
• To improve the ag666 platform, analyse usage patterns, and deliver a better gaming experience for members in Bangladesh including those using bKash and Nagad.

ag666 processes your personal data only where there is a lawful basis for doing so. The primary legal bases we rely upon are:

• Contractual necessity: processing required to perform the services you have contracted for by registering an ag666 account (account management, payment processing, game delivery).
• Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering obligations and KYC requirements.
• Legitimate interests: processing necessary for fraud prevention, platform security, responsible gaming monitoring and service improvement, where these interests are not overridden by your rights.
• Consent: where you have specifically opted in to receive promotional communications from ag666, we rely on your consent as the legal basis for that processing. You may withdraw consent at any time by contacting support.

ag666 does not sell, rent or trade your personal data. We share personal information only in the limited circumstances described below.

Payment Processors

To facilitate deposits and withdrawals in BDT, ag666 shares necessary transaction details with our authorised payment processing partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa and Mastercard. These partners process your payment data under their own privacy policies and are contractually bound to handle your information securely and only for the purpose of processing your transactions.

Game and Technology Providers

To deliver casino games and sports betting markets, ag666 works with licensed third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, Spribe and Microgaming. Limited technical data (such as a session token or anonymised player identifier) may be shared with these providers for the purpose of delivering the game experience. These providers are contractually prohibited from using any data shared with them for any purpose other than delivering their services to ag666 members.

Legal and Regulatory Disclosure

ag666 may disclose personal information to law enforcement agencies, regulatory bodies or other competent authorities where required by applicable law, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of members, or respond to a lawful legal process. We will, where permitted by law, endeavour to notify affected members before making such a disclosure.

ag666 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you access a website. Cookies allow ag666 to recognise your device on return visits, maintain your login session, remember your preferences and analyse how the platform is used.

ag666 uses the following categories of cookies:

• Essential cookies: required for the platform to function correctly — for example, maintaining your login session while you navigate between pages. These cannot be disabled without breaking core functionality.
• Analytical cookies: used to understand how members interact with ag666, which pages are most visited, and where technical issues may be occurring. This data is aggregated and anonymised.
• Functional cookies: used to remember your preferences such as display settings and responsible gaming tool configurations, so you do not have to re-enter them on each visit.

ag666 retains personal data only for as long as it is necessary for the purposes described in this Policy or as required by applicable law. Account data is retained for the duration of your membership and for a defined period after account closure to comply with legal record-keeping obligations. Transaction records are retained for the period required by applicable financial regulations.

When personal data is no longer needed and there is no legal obligation to retain it, ag666 will securely delete or anonymise it so that it can no longer be linked to any individual. If you request deletion of your account and personal data, ag666 will action that request subject to any applicable legal retention obligations. Where data must be retained by law, we will restrict its processing to only those purposes required by the relevant legal obligation.

As a member of ag666, you have the following rights in relation to your personal data. To exercise any of these rights, please contact ag666 using the official contact details provided on this site.

• Right of access: you may request a copy of the personal data ag666 holds about you, along with information about how it is being used.
• Right to rectification: if any personal data ag666 holds about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: in certain circumstances, you may request that ag666 restrict its processing of your personal data — for example, while an accuracy dispute is being resolved.
• Right to object: where ag666 processes your data on the basis of legitimate interests, you have the right to object to that processing. We will then assess whether our legitimate interests override your right to object.

ag666 will respond to all data rights requests as promptly as possible and no later than 30 days from receipt. If a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

ag666 takes the security of your personal data seriously. We implement a range of technical and organisational security measures to protect your data against unauthorised access, disclosure, alteration or destruction. These measures include SSL encryption for all data in transit between your device and our servers, secure storage of personal data with restricted access controls, regular security reviews and monitoring of our systems for unusual or suspicious activity, and staff training on data protection and privacy obligations.

While ag666 takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that poses a risk to your rights, ag666 will take prompt steps to contain the breach, assess its impact, and notify affected members as required. We encourage all members to use strong, unique passwords for their ag666 accounts and to never share their login credentials with any other person.

The ag666 platform is strictly for adults aged 21 and above. ag666 does not knowingly collect, process or retain personal data from any individual under the age of 21. During registration, all members are required to confirm that they meet the minimum age requirement. Where ag666 has reason to believe that an account has been registered by or is being used by a person under 21, that account will be suspended immediately pending identity and age verification.

ag666 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or the Services we offer. Where changes are material, ag666 will endeavour to notify members through their registered contact details or by posting a prominent notice on the ag666 website prior to the change taking effect. The date of the most recent update is shown at the top of this page. Your continued use of the Services after any update to this Policy constitutes your acknowledgement of the revised Policy.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how ag666 has handled your personal information, please contact our support team using the official email address displayed in the footer of this site. We aim to respond to all privacy-related enquiries within 5 business days.

All privacy enquiries and data rights requests must be submitted through the official ag666 contact details only. ag666 will never ask you to send sensitive personal documents (such as copies of your ID or payment details) via unencrypted channels. If you receive a communication claiming to be from ag666 that asks for such information through an unofficial channel, treat it as fraudulent and do not respond.